e-mail for advice or call us on 0121 224 7650                 FREE UK DELIVERY (orders over £50)
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Covid-19 Updates

Online orders are still shipping as normal. DPD have their own arrangements in place to ensure deliveries are as safe as possible (they will sign the hand reader for you). Our showroom is temporarily closed, however key staff are still working and you can call or email us during opening hours or speak to us on live chat. You're covered by 14 day returns as well if you change your mind, so order now with peace of mind.

UK Deliveries

We offer FREE UK delivery on order sover £50. If your order is under £50, feel free to browse for other items to qualify for free delivery (UK mainland only).

Delivery Destination Delivery Times Cost (orders under £50) Cost (orders over £50)
UK Mainland Same Day Dispatch* (1 to 2 working days) £4.99 Free
Ireland Same Day Dispatch* (2 to 5 working days) £9.99/£19.99** £9.99/£19.99**

*Same day dispatch: applies to In Stock items. Orders placed after 2:00pm will be dispatched the following working day. Free next day delivery does not include delivery on Saturdays. We can arrange Saturday delivery for £10 per box (please call to order).

**Ireland deliveries: Any order under 0.9kg in weight will be charged at £9.99 (ships by Royal Mail), any order 0.9kg or over will be charged at £19.99 (ships by courier). 

Is an item in stock? Please see green text on the product page to check stock status. If an item is not showing as in stock, it will most likely ship within 48 hours, but you can always call us to check on 0121 224 7650. We use several premium couriers to ensure your order arrives safely. Most large orders ship by DPD and smaller items ship by Royal Mail. We use FedEx/TNT for international deliveries.

Tracking details? These will be confirmed by e-mail when your order ships. If you do not receive tracking details by 4:45pm on the day of dispatch, please call us before 5:30pm to check, otherwise you can call us the following morning. Click here to check order tracking. Most shipped items arrive the next working day. Please allow up to 3 working days for deliveries to highlands, Isle of Man and Ireland. 

International Deliveries

Tracking? Tracking will be confirmed on the day of dispatch (as above). Click here to check order tracking.

VAT and customs charges? VAT is included on all orders shipped within Europe (apart from Jersey, Guernsey, Switzerland and Norway). For other countries, you may be liable for customs duties when your order arrives with you and you are responsible for these charges when your order arrives.

Failed deliveries? If you do not receive your order within 5 working days after receiving your tracking details, please contact the courier with the tracking information provided to check if your order is being held. If your order is kept by the courier, not collected and then returned to us, there is a charge for redelivery, so please ensure you contact the courier if you receive a missed delivery slip.

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